General FAQ’s

Do you have a contract?

Absolutely. Our contract is simple, easy to read and structured to ensure all stakeholders involved are on the same page when it comes to expectations. Our contract is built into a Dubsado workflow which helps make our client on-boarding process a breeze.

What are your business hours?

Our primary team is available 9am-5pm Mountain time. Occasionally we’ll be working earlier or later and sometimes across different time zones but always do our best to accommodate our client schedules. Currently we are not scheduling outside of these business hours.

Can i have my own copywriting done?

No problem! When possible we encourage you to ensure your copywriting has been vetted by an SEO professional (shameless plug). But, if you want your on-page content included exactly as provided to us, we’ll be happy to do so.

how do payments work?

Great question. We invoice 50% upfront and your final payment is due within 5 business days from the submission of our final invoice. (We want you to be happy and we’ll collect for the hard work we’ve completed once you have the keys to the cockpit.)

All invoicing is handled through Dubsado and can be checked at anytime through your client portal.

Do I have to be local to work with you?

No. We have clients all over the country. Our ability to understand their business and market quickly have led to success stories with each and every one of those clients.

Web Design FAQ’s

How do you handle design related conflicts?

We hope that when your website goes live we're both happy with the results, but at the end of the day we’ll default to your choice. It's your business and your money, so you're the boss. We really do want you to feel comfortable saying "We hear you, but no.”

Will I be able to update my own website after you’re done?

Yes, our entire web package system is set up to empower you to make and handle changes yourself. We actually include a training session with every client.

Can you maintain my website for me?

Yes, we run a monthly management program for many of our clients. You can learn more about how our maintenance package works here.

Will my website be mobile friendly?

Absolutely. We design with a mobile first approach to ensure your website can be viewed on any device. Our goal is to help represent your business in the best way possible.

SEO FAQ’s

What is a search engine?

A search engine is the browser you use to conduct a search on a topic. Think: Google, Bing, Yahoo.

Why do I need SEO?

With just about every business turning to the internet, more and more of your competitors will be competing for space to rank their business. About 93% of searches are conducted online, with many of these searches resulting in foot traffic or sales for businesses listed on search engines. A good SEO strategy will get your pages ranking and customers finding you.

How long does it take for SEO to work?

There are a number of factors that make an SEO strategy work. But no matter which one you use, SEO performance is not an overnight result. It takes months, even years, to position your website’s pages where you want them to be in order to generate traffic. SEO is certainly not a one-time marketing tactic, but requires consistency and steady work.

How can I get a high ranking position on Google?

Depending on the age of your website and quality of content, various on-page and off-page elements of SEO will contribute to a promising spot on search engine results pages. Consistent effort placed upon developing high-quality content and proper linking will help pages gain traction, ultimately gaining search presence.

Can I set up SEO once and let it run its course?

SEO is not a “set it and forget it” style of marketing. It takes consistent effort and continuous maintenance to acquire a promising position on search engines. It is recommended that websites undergo at least monthly maintenance to ensure all on-page and off-page elements are in place to fully take advantage of getting your online presence off the ground.